abakora imyenda myiza
Ubu hari abatanga ibicuruzwa byinshi, abacuruzi, inganda, inganda n'ubucuruzi. Kubera ko hari abatanga ibicuruzwa benshi, twabona duteumutanga serivisi ukwiyekuri twe? Ushobora gukurikiza ingingo nke.
01Icyemezo cy'igenzura
Ni gute wakwizeza ko abagutanga serivisi bafite ubumenyi buhagije nk'uko babyerekana kuri PPT?
Kwemeza abatanga serivisi n'abandi ni uburyo bwiza bwo kwemeza ko ibisabwa n'amahame by'abakiriya byubahirizwa binyuze mu kugenzura inzira z'imikorere y'umusaruro, kunoza ibikorwa no gucunga inyandiko.
Impamyabushobozi yibanda ku kiguzi, ubwiza, gutanga, kubungabunga, umutekano n'ibidukikije.Hamwe na ISO, icyemezo cy’imikorere y’inganda cyangwa kode ya Dun, gutanga amasoko bishobora gusuzuma abatanga serivisi vuba.
02Suzuma imiterere y'isi muri politiki
Ubwo intambara y’ubucuruzi hagati y’Ubushinwa na Amerika yagendaga ikomera, bamwe mu baguzi bagiye bashyira amaso yabo ku bihugu bihendutse byo mu majyepfo y’uburasirazuba bwa Aziya, nka Vietnam, Tayilande na Kamboje.
Abatanga ibicuruzwa muri ibi bihugu bashobora gutanga ibiciro biri hasi, ariko ibikorwa remezo bidakomeye, imibanire y’abakozi n’imvururu za politiki bishobora kubuza ko ibicuruzwa bitangwa neza.
Muri Mutarama 2010, itsinda rya politiki ryo muri Tayilande ryigaruriye ikibuga cy’indege mpuzamahanga cya Suvarnabhumi mu murwa mukuru, rihagarika ibikorwa byose by’indege n’ibyo kohereza mu mahanga i Bangkok, gusa mu bihugu bituranye na ryo.
Muri Gicurasi 2014, gukubita, gusenya, gusahura no gutwika abashoramari n'ibigo by'abanyamahanga muri Vietnam. Amwe mu masosiyete n'abakozi b'Abashinwa, harimo Tayiwani na Hong Kong, ndetse n'ibigo byo muri Singapuru na Koreya y'Epfo, byahuye n'ingaruka zitandukanye, bihitana ubuzima n'imitungo.
Ingorane z'ibicuruzwa muri ako gace zigomba gusuzumwa mbere yo guhitamo umutanga ibicuruzwa.
03Genzura niba amafaranga ameze neza
Gutanga amasoko bigomba kwita ku miterere y'imari y'umutanga isoko, kandi ntibigomba gutegereza kugeza igihe urundi ruhande ruzagira ibibazo mu bucuruzi.
Ni nk'uko mbere y'umutingito, hari ibimenyetso bidasanzwe, n'ibimenyetso bimwe na bimwe mbere y'uko imiterere y'imari y'umutanga ibicuruzwa igenda nabi.
Nk’abahora bava mu nzego z’ubuyobozi, cyane cyane abashinzwe ubucuruzi bwabo bw’ibanze. Ideni rikabije ry’abatanga ibicuruzwa rishobora gutera igitutu gikomeye cy’imari, kandi ikosa rito rigatera gucika kw’urusobe rw’imari. Ibindi bimenyetso bishobora kandi kuba ukugabanuka kw’ibiciro byo gutanga ibicuruzwa ku gihe n’ubwiza bwabyo, iminsi mikuru idahembwa cyangwa ndetse no kwirukanwa ku kazi gukomeye, amakuru mabi aturuka ku bayobozi b’abatanga ibicuruzwa, n’ibindi.
04 Suzuma ingaruka ziterwa n'ikirere
Inganda ntizishingira ku mihindagurikire y’ikirere, ariko ikirere kiracyagira ingaruka ku ihungabana ry’uruhererekane rw’ibicuruzwa. Inkubi z’umuyaga mu turere two ku nkombe z’amajyepfo y’uburasirazuba buri mpeshyi zizagira ingaruka ku batanga ibicuruzwa mu ntara za Fujian, Zhejiang na Guangdong.
Ibiza bitandukanye nyuma yo kugwa kw'inkubi y'umuyaga bizatera ibibazo bikomeye n'igihombo gikomeye ku musaruro, imikorere, ubwikorezi n'umutekano w'umuntu ku giti cye.
Mu guhitamo umutanga serivisi, isoko rigomba kugenzura imiterere y'ikirere isanzwe muri ako gace, gusuzuma ibyago byo kubura isoko, no kureba niba umutanga serivisi afite gahunda y'impanuka. Iyo habaye ibiza, uburyo bwo kwihutisha, gusubukura umusaruro, no gukomeza ubucuruzi busanzwe.
05Emeza ko hari ahantu henshi ho gukora ibintu
Bamwe mu batanga ibicuruzwa banini bazaba bafite aho bakorera cyangwa ububiko mu bihugu byinshi n'uturere, ibyo bikazaha abaguzi amahitamo menshi. Ikiguzi cy'ubwikorezi n'ibindi bijyana nabyo bizatandukana bitewe n'aho ibicuruzwa biherereye. Intera y'ubwikorezi izagira ingaruka ku gihe cyo kohereza. Uko igihe cyo kohereza kiba gito, ni ko ikiguzi cyo kubika ibicuruzwa cy'umuguzi kiba gito, kandi bishobora gusubiza vuba ihindagurika ry'ibikenewe ku isoko, kandi birinda ibura ry'ibicuruzwa n'ububiko buke.
Ibyerekezo byinshi by'umusaruro bishobora kandi kugabanya ibura ry'ubushobozi. Iyo habayeho imbogamizi z'igihe gito mu ruganda, abarutanga bashobora gutegura umusaruro mu zindi nganda zidafite ubushobozi buhagije.
Niba ikiguzi cyo gutwara ibicuruzwa gihwanye n’ikiguzi kinini cyo kubibika, umucuruzi agomba gutekereza kubaka uruganda hafi y’aho umukiriya atuye. Abatanga ibirahure by’imodoka n’amapine muri rusange bashyiraho inganda zikikije OEMS kugira ngo bahuze n’ibyo abakiriya bakeneye mu bijyanye n’ibikoresho bya JIT.
Hari igihe umucuruzi aba afite ahantu henshi ho gukora ibicuruzwa.
06Reba amakuru y'ububiko
Hari ibintu bitatu bikuru bizwi cyane mu ngamba zo gucunga uruhererekane rw'ibicuruzwa, ari byo:
Kugaragara, kugaragara
Umuvuduko, Umuvuduko
Ihindagurika, Ihindagurika
Ikintu cy'ingenzi kugira ngo uruhererekane rw'ibicuruzwa rugere ku ntego ni ukongera uburyo bwo kureba no kwihuta kw'uruhererekane rw'ibicuruzwa no kumenyera impinduka. Mu kubona amakuru y'ububiko bw'ibikoresho by'ingenzi by'umucuruzi, umuguzi ashobora kumenya aho ibicuruzwa biherereye igihe icyo ari cyo cyose kugira ngo hirindwe ibyago byo kubura ibicuruzwa.
07Gukora iperereza ku buryo serivisi zo gutanga ibicuruzwa zigenda neza
Iyo icyifuzo cy'umuguzi gihindagurika, umucuruzi asabwa guhindura gahunda y'ibicuruzwa ku gihe. Muri iki gihe, ubushobozi bwo gukora neza kw'uruhererekane rw'ibicuruzwa by'umuguzi bugomba gusuzumwa.
Dukurikije ibisobanuro bya SCOR, uburyo bwo gukora imikorere y’uruhererekane rw’ibikoresho (agility) busobanurwa nk’ibipimo bitatu bitandukanye, aribyo:
① vuba
Koroherana hejuru Koroherana hejuru, iminsi ikenewe, bishobora gutuma ubushobozi bwo kongera 20%.
② igipimo
Kuzamuka kw'ubushobozi bwo guhangana n'imihindagurikire y'ikirere, mu minsi 30, ubushobozi bwo gukora bushobora kugera ku gipimo ntarengwa.
③ kugwa
Guhindura ibiciro mu buryo butunguranye. Kugabanya ibiciro mu buryo butunguranye, mu minsi 30, kugabanya ibiciro ntibizahinduka, niba kugabanya ibiciro ari byinshi, abatanga ibicuruzwa bazagira ibirego byinshi, cyangwa ubushobozi bwo kohereza ibicuruzwa ku bandi bakiriya.
Kugira ngo umuguzi asobanukirwe uburyo bwo gutanga ibicuruzwa byihuse, ashobora gusobanukirwa imbaraga z'undi muntu vuba bishoboka, kandi agasuzuma ubushobozi bw'ibikoresho mbere y'igihe.
08Reba ibyo abakiriya biyemeje gukora kuri serivisi n'ibyo bakeneye
Itegure ibibi kandi witegure ibyiza. Umuguzi agomba kugenzura no gusuzuma urwego rwa serivisi nziza za buri mutanga serivisi.
Gutanga amasoko bigomba gusinya amasezerano yo gutanga ibicuruzwa n'umutanga, kugira ngo harebwe urwego rwa serivisi yo gutanga ibicuruzwa, no gukoresha amagambo asanzwe, ibisobanuro hagati y'abatanga amasoko n'abatanga ibikoresho fatizo, ku bijyanye n'amategeko agenga itangwa ry'ibicuruzwa, nko guteganya, gutumiza, gutanga, inyandiko, uburyo bwo gupakira, inshuro zo gutanga ibicuruzwa, igihe cyo gutegereza gutanga ibicuruzwa n'ibipimo ngenderwaho byo gupakira ibicuruzwa, n'ibindi.
09Shaka imibare y'igihe cyo gutanga serivisi n'igihe cyo kuzitanga
Nkuko byavuzwe haruguru, igihe gito cyo gutanga ibicuruzwa bishobora kugabanya ikiguzi cy’ububiko bw’umuguzi n’urwego rw’umutekano w’ububiko bw’ibikoresho, kandi bigashobora gusubiza vuba ihindagurika ry’ibikenewe mu gihe cyo kubikuza.
Umuguzi agomba kugerageza guhitamo umutanga serivisi ufite igihe gito cyo kwishyura.Imikorere y'ibicuruzwa ni ingenzi mu gupima imikorere y'umutanga serivisi, kandi niba umutanga serivisi adatanze amakuru ku gipimo cyo kubitanga ku gihe, bivuze ko iki kimenyetso kitahawe uburyo gikwiye bwo kubisuzuma.
Ahubwo, umucuruzi ashobora gukurikirana uko ibicuruzwa bitangwa no gutanga ibitekerezo ku gihe ku bibazo biri mu nzira yo kubitanga, ibyo bikazahesha icyizere umuguzi.
10Emeza ibisabwa mu kwishyura
Ibigo binini mpuzamahanga bifite igihe cyo kwishyura kimwe, nko iminsi 60, iminsi 90 nyuma yo kwakira inyemezabuguzi. Keretse undi muntu utanga ibikoresho fatizo bigoye kubona, umuguzi aba yiteguye guhitamo umutanga wemera igihe cyo kwishyura.
Ubu ni ubuhanga 10 nagusobanuriye. Mu gihe ufata ingamba zo kugura no guhitamo abaguha ibicuruzwa, ushobora gusuzuma izi nama no kugira "amaso atyaye".
Hanyuma, ndakubwira uburyo bwo guhitamo abatanga serivisi, ni ukuvuga ko wohereza ubutumwa kuri twe mu buryo butaziguye, uzahita ubonaumucuruzi mwiza w'imyenda, kugira ngo ufashe ikirango cyawe kugera ku rwego rwo hejuru.
Igihe cyo kohereza: Gicurasi-25-2024
